Support & Contact

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Need help with your Zawaji account, safety, privacy, subscriptions or a technical issue?

You can contact us at:

admin@zawaji.app

Zawaji is operated by:

Numu AI Solutions

Mushrif, Abu Dhabi

United Arab Emirates

Website:

www.zawaji.app

Corporate website:

www.numuaisolutions.net

ACCOUNT & TECHNICAL SUPPORT

Contact us if you are experiencing:

• login or account-access problems;

• verification issues;

• profile or photo problems;

• messaging or notification issues;

• subscription or entitlement problems; or

• other technical difficulties.

When contacting support, include the email address associated with your Zawaji account where possible.

SAFETY & REPORTING

If you encounter:

• harassment;

• threats;

• impersonation;

• suspicious financial requests;

• scams;

• inappropriate sexual conduct;

• fake profiles;

• suspected underage users; or

• other serious safety concerns,

please use Zawaji’s in-app reporting and blocking tools where available.

You may also contact:

admin@zawaji.app

PRIVACY REQUESTS

For questions about how Zawaji processes personal information, please review our Privacy Policy.

You may also contact us regarding privacy-related requests at:

admin@zawaji.app

ACCOUNT DELETION

You can request permanent deletion of your Zawaji account through the Zawaji application.

If you cannot access the app, you can also use the Delete Account page on:

www.zawaji.app

or contact:

admin@zawaji.app

SUBSCRIPTIONS & BILLING

For subscriptions purchased through Google Play or Apple’s App Store, billing and cancellation may also need to be managed through the relevant store account.

Deleting your Zawaji account does not necessarily cancel an active app-store subscription.

RESPONSE TIMES

We aim to review support requests as promptly as reasonably possible.

Response times may vary depending on the nature and complexity of the request.